Meet our Care Navigators

Our Care Navigators (Receptionists) are highly trained members of the team who play a vital role in helping you access the right care.

They have received specialised training in:

• Understanding the range of healthcare services available.
• Safely and confidentially guiding patients to the appropriate professional or service.
• Effective communication and active listening.

Our Care Navigators work under clinical supervision to ensure they follow best practices and adhere to the highest standards of patient care. They are an essential part of our practice, helping to ensure you receive timely and effective support.